aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour
Core units BSBAUD503 Lead a quality audit BSBAUD504 Report on a quality audit FBPAUD4001 Assess compliance with food safety programs FBPAUD4002 Communicate and negotiate to conduct food safety audits FBPAUD4003 Conduct food safety audits FBPAUD4004 Identify
knives and guides FWPCOT3282 Assess and maintain saw blade and sawing machine performance FWPCOT3287 Operate CNC equipment for grinding
Core units UEECD0010 Compile and produce an energy sector detailed report UEECD0024 Implement and monitor energy sector WHS policies and procedures UEECD0027 Participate in development and follow a personal competency development plan UEEHA0004 Enter a classified hazardous area to undertake work related to electrical equipment UEEHA0022 Determine the explosion-protection requirements to meet a specified classified hazardous area* Electives BSBOPS203 Deliver a service to customers ICTICT214 Operate application software packages UEECD0011 Comply with scheduled and preventative maintenance program processes UEECD0050 Use and maintain the integrity of a portable gas detection device* UEEHA0020 Conduct detailed inspection of electrical installations for hazardous areas* UEEHA0023 Develop and manage periodic electrical inspection and maintenance programs for hazardous areas* UEEHA0027 Manage continuous supervision inspection of electrical installations for hazardous areas* UEEHA0029 Plan electrical installations for hazardous areas* UEEHA0038 Conduct visual and close inspection of electrical installations for hazardous areas* If you require RPL Kits with comprehensive benchmarking
operate and maintain computer numerically controlled (CNC) coating systems If you require RPL Kits with comprehensive benchmarking
Assessment Kit-AMPMGT809 Analyse data for business decision making pre-order aggressive or abusive customers SIRXCEG009Our assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of