Learner Resources-BSBPMG616 Manage program risk pre-order Core units BSBPMG810 Prioritise projects

Core units BSBPMG810 Prioritise projects and programs BSBPMG811 Select and balance the portfolio BSBPMG812 Manage and review portfolio performance BSBPMG813 Govern the portfolio Elective units BSBPMG814 Lead the portfolio BSBLDR811 Lead strategic transformation BSBLDR812 Develop and cultivate collaborative partnerships and relationships BSBSTR801 Lead innovative thinking and practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITXWHS002 Identify hazards

Core units BSBSUS411 Implement and monitor environmentally sustainable work practices FBPFSY4001 Supervise and maintain a food safety plan FBPRBK3016 Control and order bakery stock FBPRBK4004 Develop baked products FBPRBK4006 Coordinate baking operations FBPWHS4002 Maintain work health and safety processes SITXHRM001 Coach others in job skills Electives FBPRBK3005 Produce basic bread products FBPRBK3017* Operate plant baking processes FBPRBK4001* Produce artisan bread products FBPRBK3003 Produce specialist pastry products FBPRBK3010 Produce cake and pudding products BSBOPS404 Implement customer service strategies BSBESB406 Establish operational strategies and procedures for new business ventures * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSMENV472 Implement and monitor environmentally sustainable work practices MSS014008 Improve sustainability through readily implementable change MSS014009 Evaluate sustainability impact of a work or process area Elective units MSFFDT4003 Assess and record the lifecycle of a product MSL933007 Apply critical control point requirements MSL934005 Contribute to the ongoing development of HACCP plans BSBPMG416 Apply project procurement procedures BSBPMG417 Apply project life cycle management processes BSBPMG418 Apply project stakeholder engagement techniques BSBRSK401 Identify risk and apply risk management processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-BSBPMG616 Manage program risk pre-order Core units BSBPMG810 Prioritise projectsOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all