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aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises
electrical apparatus and circuits UEEEL0069 Select and arrange equipment for special LV electrical installations If you require RPL Kits with comprehensive benchmarking
Assessor and Marking Guide
Units of competency ICTNWK605 Design and configure secure integrated wireless systems ICTNWK606 Implement voice applications over secure wireless networks ICTNWK620 Design and implement wireless network security If you require RPL Kits with comprehensive benchmarking
present and debate ideas BSBCUS402 Address customer needs BSBDES302 Explore and apply the creative design process to 2D forms BSBDES303 Explore and apply the creative design process to 3D forms BSBDES305 Source and apply information on the history and theory of design * We can develop additional elective units that are not listed on request (Please contact us for further information)
SCORM Compliant Package-AURVTN031 Carry out vehicle sectional repairs Vocational Placement Kit (Skill Set) aggressive or abusive customers SIRXCEG009* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.