RPL Kit-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour PMB Core units AUMAFA002 Maintain workplace

Core units AUMAFA002 Maintain workplace relationships AUMAMA001 Contribute to production goals AUMAMA002 Work effectively in teams AUMASA011 Apply safe work practices in the automotive manufacturing environment AUMATK002 Prepare and operate tools

codes and specifications UEEDV0005 Install and maintain cabling for multiple access to telecommunication services UEERE0001 Apply environmentally and sustainable procedures in the energy sector Elective units BSBOPS203 Deliver a service to customers CPCWHS1001 Prepare to work safely in the construction industry HLTAID009 Provide cardiopulmonary resuscitation UEECO0016 Receive and store materials and equipment for electrotechnology work UEECO0017 Source and purchase material/parts for installation or service jobs If you require RPL Kits with comprehensive benchmarking

weeds and diseases AHCECR203 Perform basic ecological restoration works AHCECR301 Maintain native ecosystem areas AHCECR307 Read and interpret maps If you require RPL Kits with comprehensive benchmarking

Core units UEECD0010 Compile and produce an energy sector detailed report UEECD0024 Implement and monitor energy sector WHS policies and procedures UEECD0027 Participate in development and follow a personal competency development plan UEEHA0004 Enter a classified hazardous area to undertake work related to electrical equipment UEEHA0022 Determine the explosion-protection requirements to meet a specified classified hazardous area* Electives BSBOPS203 Deliver a service to customers ICTICT214 Operate application software packages UEECD0011 Comply with scheduled and preventative maintenance program processes UEECD0050 Use and maintain the integrity of a portable gas detection device* UEEHA0020 Conduct detailed inspection of electrical installations for hazardous areas* UEEHA0023 Develop and manage periodic electrical inspection and maintenance programs for hazardous areas* UEEHA0027 Manage continuous supervision inspection of electrical installations for hazardous areas* UEEHA0029 Plan electrical installations for hazardous areas* UEEHA0038 Conduct visual and close inspection of electrical installations for hazardous areas* If you require RPL Kits with comprehensive benchmarking

Core units CHCCCS006 Facilitate individual service planning and delivery CHCCOM002 Use communication to build relationships CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCLEG001 Work legally and ethically CHCMHS007 Work effectively in trauma informed care CHCPRT025 Identify and report children and young people at risk CHCPRT027 Work collaboratively to maintain an environment safe for children and young people CHCPRT029 Work within a practice framework CHCPRT034 Work with children and young people with complex trauma and attachment issues and needs HLTWHS001 Participate in workplace health and safety Elective units CHCPRT033 Provide support to children and youth in out-of-home care CHCCCS009 Facilitate responsible behaviour CHCDFV001 Recognise and respond appropriately to domestic and family violence CHCEDU009 Provide parenting

RPL Kit-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour PMB Core units AUMAFA002 Maintain workplaceOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information