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and customers to provide service delivery outcomes
Use graphics in communication
Lay the groundwork for success in the service industries
and serve tea
This course equips participants with the safe work habits and customer-interaction skills needed in retail and service environments
Unit 24997 Choose Package:Delivery Pack and customers to provide serviceDemonstrate knowledge of theft and fraud in a retail or distribution environment. People credited with this unit standard are able to: describe the ways in which theft and fraud are committed by staff, customers, suppliers, and delivery persons; explain responses to theft and fraud; and explain the legal rights of a person suspected of theft or fraud, in a retail or distribution environment.
US$ 185.00
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US$ 195.00
US$ 196.00