Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use
Units of competency AHCILM302 Provide appropriate information on cultural knowledge AHCFAU201 Recognise fauna LGAREGS305A Undertake animal or reptile control duties If you require RPL Kits with comprehensive benchmarking
Units of competency RIIBLA305D Conduct secondary blasting RIIBLA303D Conduct underground development shotfiring RIIBLA304D Conduct underground production shotfiring RIIBLA205D Store
ICTSAS211 Develop solutions for basic ICT malfunctions and problems If you require RPL Kits with comprehensive benchmarking
ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS432 Identify and resolve client ICT problems Elective Units ICTNWK420 Install and configure virtual machines Group D ICTNWK421 Install
Session Plan-HLTENN045 Implement and monitor care of the older person Sale Core units BSBCUE203 Conduct customerOur session plan supports trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these