Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful
configure and test network security Group D ICTPRG430 Apply introductory object-oriented language skills Group E ICTPRG434 Automate processes ICTWEB431 Create and style simple markup language documents Group G ICTWEB430 Produce server-side script for dynamic web pages Additional Electives ICTWEB443 Implement search engine optimisations Group G ICTWEB433 Confirm accessibility of websites Group G ICTWEB452 Create a markup language document Group G BSBWOR404 Develop work priorities ICTSAD501 Model data objects If you require RPL Kits with comprehensive benchmarking
Core units AVIF0023 Apply aircraft safety procedures AVIF0034 Apply aviation work health and safety procedures AVIF0040 Employ fatigue risk management practices in an aviation workplace AVIG0003 Work effectively in the aviation industry AVIJ0001 Contribute to the achievement of on-time performance standards AVIZ0003 Maintain basic situational awareness in an aviation workplace TLIE2007 Use communication systems TLIJ2001 Apply quality procedures TLIK2010 Use infotechnology devices in the workplace TLIO1002 Follow security procedures when working with passengers and personnel Electives BSBOPS305 Process customer complaints HLTAID011 Provide First Aid TLIB0002 Carry out vehicle inspection TLIA0023 Receive goods TLIC1051 Operate commercial vehicle If you require RPL Kits with comprehensive benchmarking
Core units RIICOM201E Communicate in the workplace RIIENV201E Identify and assess environmental and heritage concerns RIIRIS201E Conduct local risk control RIIWHS201E Work safely and follow WHS policies and procedures Elective units RIICCM201E Carry out measurements and calculations RIIERR201E Conduct fire team operations RIISAM203E Use hand and power tools HLTAID011 Provide first aid RIIBEF201E Plan and organise work If you require RPL Kits with comprehensive benchmarking
Units of competency BSBTEC402 Design and produce complex spreadsheets BSBTEC401 Design and produce complex text documents BSBTEC403 Apply digital solutions to work processes BSBTEC404 Use digital technologies to collaborate in a work environment If you require RPL Kits with comprehensive benchmarking
Session Plan-VU22618 Investigate Australian art and culture Certificate III Core units SIRXCEG001 Engage theOur session plan support trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these