Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees Product Form:Hardback Selected for their accessibility and

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Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees Product Form:Hardback Selected for their accessibility andAuthor(s): Lipp, Doug With a Foreword by Jim Cora, former Chairman of Disneyland International "A leadership blueprint, applicable in any organization." Captain D. Michael Abrashoff, U. S. Navy (Ret.), and author of It's Your Ship "When I first arrived at The Walt Disney Company, I was surprised to find I had to go back to school at Disney University! There, I learned the fundamentals of guest service that consistently gave Disney a tremendous