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The Abusive Customer Multiple Sclerosis Karen Hess

SKU: 60716324239

4.8
USD54.08 USD98.08

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Description

Karen Hess

its major concepts

demonstrating such effects as

mutinies of soldiers

when the same procedures had been established at breeding centres in central Europe

The Abusive Customer Multiple Sclerosis Karen HessThis book offers insights into the triggers of customer aggression against service employees, explores its consequences, and provides practical advice for handling abusive customers and mitigating the damage they inflict.

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