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Quality of Life and Public Management Customer Driven Operations Management this book brings in frameworksQuality of Life and Public Management explores the possibility for a dramatic and significant improvement in quality of life for all population groups and sub groups in the UK. Strongly evidence based, the book draws on case study data and comparisons into local and central government structure, funding, policy, cultures and outcomes from a number of EU countries, such as Denmark, Germany, and Switzerland. It shows that quality of life on a number of