Managed Support & Helpdesk (1st & 2nd Line) - Desk Phone (per device, per month) order0194600 · VM restart or migration

·         VM restart or migration coordination where applicable

Conditional Access

·         Administrative access to email platform for simulation configuration

BitLocker and firewall settings where applicable

·         User access configuration and initial sign-in setup

Managed Support & Helpdesk (1st & 2nd Line) - Desk Phone (per device, per month) order0194600 · VM restart or migrationPrerequisites Supported manufacturer desk phone (e. g. Yealink). Compatible hosted VoIP platform, normally D8A platform where applicable. Network port, PoE or power supply available. Device must be in vendor support and less than 5 years old. Hardware should be covered by a valid manufacturer warranty. Setup Provisioning and configuration of desk phone. Firmware update to latest stable version. Assignment to user or extension. Configuration of line